Privacy Policy

Last updated: October 1, 2026

This privacy policy explains what personal data SiVideoGen (sivideogen.com) collects, how we use it, and the choices you have. We collect only what we need to run an AI video generator and to get paid for it.

What we collect

• Account data: your email address and, if you sign in with Google, your name, profile picture and Google account identifier.
• Content: the prompts you write, the images you upload for image-to-video, and the videos generated for you.
• Usage and billing records: which models you used, credit balance and history, and records of purchases (product, amount, date). Card details are handled by Stripe and never reach our servers.
• Technical data: IP address, approximate country, browser type and timestamps, kept in security and request logs and used for fraud prevention and rate limiting.
• Analytics: privacy-friendly page and event statistics collected with a self-hosted Umami instance that does not use advertising cookies or sell data.

How we use it

• to create and secure your account and keep you signed in;
• to generate your videos, store them in your library and let you download them;
• to process payments, add credits and handle refunds and support requests;
• to detect abuse, enforce our Terms of Service and keep the service available;
• to understand which features are used so we can improve the product.

We do not sell your personal data, we do not use your prompts, images or videos to train AI models, and we do not publish your content.

Who processes your data

• Cloudflare — hosting, database, file storage, email delivery and automated prompt moderation.
• fal.ai and the model providers it routes to (such as Google, Kuaishou, ByteDance, Alibaba, MiniMax and xAI) — they receive your prompt and any uploaded image only to render the video you asked for.
• Stripe — payment processing, through our payment gateway.
• Google — sign-in, if you choose “Continue with Google”.

These providers may process data in the United States and other countries, under their own privacy and security commitments.

Cookies

We set one essential cookie, sid, which keeps you signed in for up to 60 days. Google sets its own cookies when you use Google sign-in, and Stripe does so on its checkout page. We do not use advertising or cross-site tracking cookies.

How long we keep it

• Account data and credit history: while your account exists.
• Generated videos and uploaded images: until you delete them or your account.
• Purchase records: as long as tax and accounting law requires, even after account deletion.
• Session records: up to 60 days; sign-in links: they expire after 20 minutes and are purged after a day.

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account and content by emailingsupport@sivideogen.com from the address on your account. Depending on where you live (for example in the EU, UK or California) you may have additional rights, including the right to object to processing and to complain to your data protection authority.

Children

The service is for adults aged 18 and over. We do not knowingly collect data from children; if you believe a child has used it, contact us and we will delete the account.

Changes and contact

We will update this page when our practices change and note the date at the top. Questions or requests: support@sivideogen.com.